Reviews
Jessica Cardile left a review on 20/06/2017
Amazing staff!
We arrived at the hotel on Friday afternoon and we were met by a nice and friendly receptionist, the receptionist that was woeking on Saturday eveningSunday morning was great too and he helped us extend our stay for one more night. They both could speak Italian and both of them really made our stay special
Hotel Regente responded to this review. View the response.
Hello Jessica, Thank you for taking the time to leave us your impressions of your stay here at the Regente. We are delighted that you found the reception staff to be very helpful, nice and friendly. We hope to be able to welcome you back for another visit to the hotel Regente. Kind regards, Medplaya Guest Relations Benidorm
ENRIQUE VALERO NAVALON left a review on 20/06/2017
Todo muy bien
Todo muy limpio y la gente encantadora
Hotel Regente responded to this review. View the response.
Estimado Enrique, Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia aquí en el Regente. Nos alegra saber que usted encontró todo muy limpio en el Hotel y que el personal fue muy simpático. Esperemos darle la bienvenida de nuevo a Regente para futuros vacaciones. Un saludo cordial, Medplaya Relaciones Publicas Benidorm
ARAN BLOUNT left a review on 19/06/2017
Great four nights
I stayed hear with my partner it was a short 4 night visit and Im impressed its clean and in a great location pool is great rooms were ok it is wat it its and cheep to I would definitely stay again
Hotel Regente responded to this review. View the response.
Hello Aran, Thank you for taking the time to leave a review with regards to your recent stay here at the Regente. It is encouraging to know that you found the rooms to be ok and the location of the Hotel and pool area to be great. We would love to be able to welcome you back again for further holidays in Benidorm. Kind regards, Medplaya Guest Relations Benidorm
Charles Graham left a review on 10/06/2017
:
Super holiday
Hotel Regente responded to this review. View the response.
Hello Charles, Thank you for your comment. We are delighted you had a super holiday! We hope to be able to welcome you back for further holidays here in Benidorm. Kind regards, Medplaya Guest Relations Benidorm
Andrew Mortimer left a review on 04/06/2017
May 17
Another great holiday at the Regente. Continued improvement to facilities, food great and Mach Nacho in charge of the entertainment, well be back.
Hotel Regente responded to this review. View the response.
Hello Andrew, We are delighted you had yet another great holiday here with us. It is encouraging to read that you found improvements in the facilities of the Hotel. Our chef's work hard to bring out a big variety of food and we are very happy to learn that you found the food to be great. We look forward to welcome you back again to the Regente. Kind regards, Medplaya Guest Relations Benidorm
Kelly Bullock left a review on 03/06/2017
Good value
Good value good location , food good. Would definitely stay again
Hotel Regente responded to this review. View the response.
Hello Kelly, Thank you for taking the time to leave a comment regarding your recent stay here at the Regente. We are delighted to read that you found the Hotel to be good value for money with good food and location. We hope to be able to welcome you back for futher holidays here in Benidorm. Kind regards, Medplaya Guest Relations Benidorm
Patricia Williams left a review on 31/05/2017
hotel regente
great visit was only let down by food was great on the Friday we arrived but next 2 nights did not find up to standard. we are local so we do like to take short breaks and hotel regent is one of our first choices great reception staff.
Hotel Regente responded to this review. View the response.
Hello Patricia, We are delighted to read that you had a great visit here with us again. We are honoured to be your first chioce for your short breaks here in lovely Benidorm. Your opinion is important to us and we appreciate your feedback regarding the food. Hopefully we get to welcome you back in a near future for another break. Kind regards, Medplaya Guest Relations Benidorm
MONTSE LORA left a review on 30/05/2017
Pensión completa
No entiendo que en una pensión completa a la hora de comer no incluyan las bebidas y no lo hayan comunicado a la hora de hacer la reserva.
Hotel Regente responded to this review. View the response.
Estimada Montse, Gracias por su reseña referida a su reciente estancia aquí en el Regente. Al reservar Pensión Completa entra el desayuno, la comida y la cena. Si hubiese gustado tener las bebidas incluidas tenemos en este Hotel la opción de reservar Todo Inluido, al momento de realizar la reserva o resevandolo directamente en el Hotel. Un saludo cordial, Medplaya Relaciones Públicas Benidorm
DOUGLAS ROBINSON left a review on 29/05/2017
another good holiday at the regente
Just got back from Benidorm, stayed at the Hotel Regente as usual we where well looked after , all members of staff were polite and helpful , The food in the restaurant was good with plenty of choice to choose from. Looking forward to our next holiday at the Regente.
Hotel Regente responded to this review. View the response.
Hello Douglas, We are delighted you had yet another great holiday here with us at the hotel Regente. We are pleased the food was to your liking and that you felt well looked after by our polite and helpful staff. We look forward to welcome you back! Kind regards, Medplaya Guest Relations Benidorm
ALEC CARROLL left a review on 27/05/2017
report on hotel
We had previously stayed at the RIUDOR and RIO PARK and were familiar with the Regente having walked past it on numerous occasions. This was our first time staying at the Regente. We did not expect any unpleasant surprises nor did we get any, We were delighted with the standard of reception staff with their courtesy, helpfulness and good humour and we would be grateful if you would make them aware of this. On the negative side we were not happy with absence of supervision at pool side,. The pool area was dominated by a noisy. loud mouthed stag party, who spoiled most peoples attempts to have a peaceful sleep ,lie or read in the sun or just to have a quiet drink. We also had to witness your pool barman, Johnny, being verbally abused on a number of occasions by these louts. At no time did we see hotel management intervene or ask them to be quiet or to improve their behaviour, they behaved badly for the duration of their stay. I would also like to draw your attention to Resort Hoppa who dropped us off down the main road leaving us to cross a busy road with luggage, walk up the road an take a right hand turn up a hill trailing heavy suitcases. This for elderly people is too much to ask after a long and tiring journey. The coach was able to drop people off at numerous hotels around the old town which meant getting in and out of narrow difficult roads and streets but did not make an easy drop at your door. A few couples that we met will not be going back to the Regente, some were recovering from heart attacks,one from a stroke and one with dementia. These people were not fit for the final bit of their journey and could have had serious consequences. I appreciate that you are not responsible for Resort Hoppa but if they are having a negative effect on your business you may wish to ask why they are doing this.
Hotel Regente responded to this review. View the response.
Hello Alec, We are very sorry to hear that you encountered some issues during your recent stay at the Regente. Your comments are important to us and we appreciate all of your feedback. Your review has been brought to the attention of the Hotel Manager and will be looked into. It is entirely up to the various Transfer companies where they decide to do their drop offs/pick ups, the Hotel has no saying in the matter. Sometimes the Transfer companies put the drop offs/pick ups for several different hotels at just the one hotel because they are somewhat near by each other and that way reduce the amount of stops they do. The Hotel Manager is in the process with the Town Hall to try and get a special drop off/pick up just outside of the Hotel and that way try and make our Hotel more interesting for the Transfer companies to use as one of their many stops they do in Benidorm. We are pleased to learn that you found the reception staff to be very helpful and that you overall had a good stay here with us. We hope this has not put you off and that we will be able to welcome you back again to the Regente. Kind regards, Medplaya Guest Relations Benidorm