Reviews

GLYN BAKER left a review on 09/06/2017

Group Family Holiday

Our 1 week stay was an extended family holiday with 26 in total aging from 16 months to late 50s. There was always something to do for all ages and the choice of food in the restaurant was one of the best ive stayed in for an all inclusive. The the check in was very easy and a nice surprise to find my group of 6 had been given a free upgrade to a Club class room which excellent with luxury loungers on the balcony , very large comfortable beds and the safe was free . Not sure if this was because we booked direct though Med Playa? A little crowded around the pool but you could always get a bed. The bar service was also very efficient with very quick service. Overall i would give it a 910

Hotel Flamingo Oasis responded to this review. View the response.

Hello Glyn We are very happy to hear that you all enjoyed your time with us at the Hotel Flamingo Oasis and that there was something for everyone. Hopefully we will see you all again in the future. Kind Regards MedPlaya, Guest Relations Team

Jeffers left a review on 31/05/2017

Fantastic again!!!

3rd time at flamingo oasis with all our extended family and can not fault again. Hopefully same rooms again for may 2018.

Hotel Flamingo Oasis responded to this review. View the response.

Hi, We are delighted that you had a good holiday with us at the Flamingo Oasis. Let us know the dates you will be arriving and your room request and we will do our best to try to accommodate it. We look forward to seeing you all again in 2018! Kind regards, MedPlaya Guest Relations team

John Stewart left a review on 29/05/2017

Holiday 20 May

Hotel was excellent in terms of facilities, service food and entertainment. Major drawback preventing us from returning is the amount of children running wild. Maybe time of year, but certainly hundreds of them . minor complaint is that there are no tables around pool, only flat beds. We like to sit with a drink under a parasol. Okay if you`re happy to lie down .Apparently they used to have this facility. Apart from that could not find a single fault with the hotel itself. went all inclusive and never queued for drinks at any time. Food was best we`ve ever had in Benidorm.Would certainly recommend hotel, if you`re okay with lots of kids. I do like kids, just not so many!

Hotel Flamingo Oasis responded to this review. View the response.

Hi John, Thank you for your comments on your stay att the Flamingo Oasis. We are glad that you had a pleasant holiday with us although you found there to be too many children about for your liking. During the winter months there are mostly couples in the hotel but during school holidays the hotel fills up with families. We want all of our guests to have a great holiday so we try to provide some Adults only areas as well such as the Piano bar and an Adults only sunbathing area. Your feedback is important to us and we will forward your comments on to the hotel manager. It's lovely to hear that the food served was the best you have had in Benidorm! We hope to see you again in the near future! Kind regards, MedPlaya Guest Relations team

Andrew Riley left a review on 18/05/2017

Family holiday

Hotel was perfect except the pool was a bit too cold !!

Hotel Flamingo Oasis responded to this review. View the response.

Hi Andrew, We are delighted that you had a good holiday with us at the Flamingo Osis. We hope to see you soon again! Kind regards, MedPlaya Guest Relations team

JOSE ANGEL GONZALEZ DE ARRIBA left a review on 24/04/2017

Muy bien para los ingleses.

Es la cuarta vez que vamos al Flemingo, y la verdad es que nos gusta mucho por la relación calidad precio, pero sí echamos de menos no poder disfrutar de las animaciones, al ser 100 en inglés.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado José Angel, Muchas gracias por sus comentarios sobre su estancia en el Flamingo Oasis. Nos complace saber que hayan disfutado de su 4ª estancia con nosotros. Su opinión es muy importante para nosotros y le mandaremos sus comentarios al gerente del hotel. Saludos cordiales, Equipo de Relaciones públicas, hoteles MedPlaya

Melanie Hudson left a review on 19/04/2017

Excellent hotel

6th time we have stayed here and still cannot fault the hotel or service. We all had a great time and would recommend the hotel without hesitation.

Hotel Flamingo Oasis responded to this review. View the response.

Hello Melanie, We are so glad to read that your 6th visit to the Flamingo Oasis was another fantastic one. Thank you for your kind comments. Hopefully it won't be long before we see you for a 7th stay! Kind regards, MedPlaya Guest Relations team

Elaine Kennedy-Moffat left a review on 19/04/2017

Another great stay!

This was our 4th visit to Flamingo Oasis, and once again it was perfect. From checking in to checking out everything was fabulous. All of the staff - check in, restaurant, bar staff, cleaning staff - were as friendly and efficient as ever. I had requested the same room we had last October. Unfortunately this was in use, but we were given the room next door. We are looking forward to another visit later this year.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Elaine, We are delighted that the Flamingo Oasis ticked all the boxes for you and that you found everything to be fabulous. We are looking forward to seeing you again later on in the year! Kind regards, MedPlaya Guest Relations team

Michael Walker left a review on 17/04/2017

Kids entertainment

We was happy with our stay but thought they could of been a bit more entertainment at night for the kids didnt think a 45 min disco was enough also the late night snacks wasnt the best thought maybe toasties and stuff like that might of been available

Hotel Flamingo Oasis responded to this review. View the response.

Hello Michael, Thank you for sharing your impressions of the Flamingo Oasis with us. Your feedback is of utmost importance to us as it helps us to improve and we will forward your comments on to the hotel manager. Hopefully we will see you soon again in Benidorm and at the MedPlaya hotels! Kind regards, MedPlaya Guest Relations team

JOSE ANTONIO ALONSO MATEO left a review on 17/04/2017

Todo Fenomenal.

Es un Hotel con un personal fenomenal algunos no les gusta porque esta lleno clientes extranjeros, pero el propio hotel siempre avisa de lo que te encuentras antes de nada. El Hotel en si mismo le doy un 10. Tiene una animación espléndida. Y destacar muy especialmente al Maitre Marcelo , me ha hecho sentir como en casa.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado José Antonio, Nos complace saber que haya pasado unas buenas vacaciones en el Flamingo Oasis y no podríamos estar mas contentos al saber que Marcelo, el maitre le ha hecho sentir como en casa. Esperamos tener la oportunidad de darle de nuevo la bienvenida al Flamingo Oasis en un futuro proximo. Saludos cordiales, Equipo de Relaciones públicas, hoteles MedPlaya

Jayne McCubbin left a review on 16/04/2017

Love this hotel

We had a great holiday at flamingo oasis. My children are now teenagers and we did find there were lots of families with very young kids which meant that meal times were quite chaotic- I am not sure how you improve on this but it was peak holiday time and a lot of kids up at buffet themselves. Rooms great pool lovely and snack bar open so all good there.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Jayne, We are glad that you enjoyed your family holiday at the Flamingo Oasis. Thank you very much for your feedback. Hopefully we will see you all again in the near future! Kind regards, MedPlaya Guest Relations team

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

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Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

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- Improper use of the MedPlaya Amigo! Programme.
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- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
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By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

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The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.

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