Reviews
BEATRIZ AGUILERA VERDÚ left a review on 15/02/2023
Encantados con el hotel.
Nos ha encantado el hotel, las habitaciones familiares increibles de grandes y con mucho espacio para 4 personas. Destacar el show de animacion, que nos encanto. Por poner alguna pega, el horario del bufet para la comida y la cena, era dema diada pronto, al mediodia era hasta las 3 y a las 14,35 ya estaban quitando la comida igual pasaba con la cena, que era hasta las 21’30 y a las 21’00 ya no habian cosas. Por todo lo demas, genial. Esperamos poder repetir pronto.
Hotel Rio Park responded to this review. View the response.
Hola Beatriz, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Rio Park. Nos alegramos que hayan pasado una estancia agradable con nosotros. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm
Thomas Williams left a review on 12/02/2023
Some good and some not so good
Overall an acceptable stay room junior suite was clean and comfortable Main disappointment was the food never hot and a bit repetitive don’t like to microwave already cooked food so missed a couple of meals and dined out of the hotel
Hotel Rio Park responded to this review. View the response.
Hello Thomas We are sorry to hear that some aspects of the Hotel Rio Park did not meet with your expectations and that you were disappointed with the food. Your comments and feedback are important to us as they help us to monitor how we are performing as a hotel. We do hope that you would still consider returning again in the future. Kind Regards MedPlaya Hotels Benidorm
JOSEPH SUMNER left a review on 11/02/2023
January holiday
Excellent location staff and cleanliness. Entertainment limited as it was early season. Would recommend this hotel.
Hotel Rio Park responded to this review. View the response.
Hello Joseph Many thanks for sharing your review regarding your stay with us at the Hotel Rio Park. We are pleased that overall you enjoyed what we have to offer and that you would recommend the hotel. Hopefully we will get to welcome you back again in the future. Kind Regards, MedPlaya Hotels Benidorm
Susan Evans left a review on 09/02/2023
Happy holidays
Stay at Rio park before love this hotel Keep coming back
Hotel Rio Park responded to this review. View the response.
Hello Susan Thank you for returning once again to the Hotel Rio Park and for sharing your comments with us. We are glad you enjoyed "Happy Holidays" with us and we hope to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
AUDREY EVANS left a review on 08/02/2023
My stay
The hotel was very clean .would have liked a double which is what I thought you got when you book a double room .food was good but never warm had to heat it in the microwave. All in all it was OK. Entertainment was good but the sound let them down .plus the toilets in the main area were out of order for a few days which is very bad
Hotel Rio Park responded to this review. View the response.
Hello Audrey Thank you for choosing the Hotel Rio Park for your recent stay in Benidorm. We are sorry that certain aspects did not meet with your expectations and we apologise for for the closure for a few days of the toilets in the reception area. This was to carry out essential maintenance work however the toilets outside the restaurant a few metres away were available at all times. Your feedback is important to us and so we thank you for sharing it. We hope that you would consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm
Mamen Gil left a review on 08/02/2023
Todo genial
La habitación para dos adultos y un niño un poquito pequeña, pero por lo demás genial! El personal de comedor muy atento como siempre sobre todo Manoli.
Hotel Rio Park responded to this review. View the response.
Estimada Mamen, Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Rio Park. Nos alegra saber que tuvo una estancia agradable con nosotros aunque hay cosas que podemos mejorar. Esperamos darle la bienvenida de nuevo al Rio Park. Saludos cordiales, Hoteles MedPlaya Benidorm
PETER HINCHCLIFFE left a review on 07/02/2023
Fantastic holiday
I had a fantastic holiday Staff ,Food , Entertainment & cleanliness was perfect I carnt wait to come back
Hotel Rio Park responded to this review. View the response.
Hello Peter "Fantastic Holiday" we are delighted that this is what you thought about your holiday with us at the Hotel Rio Park. Thank you for sharing your comments with us, they have made us very happy! We hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
EMILIA APARISI DONATE left a review on 31/01/2023
Contenta con la estancia
El Hotel todo muy bien , limpieza, servicios, personal de trabajo. El único pero q pondría es la comida. Muy mala calidad algunas cosas y poca variedad. Lo demás perfecto
Hotel Rio Park responded to this review. View the response.
Estimada Emilia, Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Es alentador leer que estuvo contenta con la limpieza, servicios y el trato del personal. Esperamos tener la oportunidad de darle de nuevo la bienvenida al Rio Park. Saludos cordiales, Hoteles MedPlaya Benidorm
NEIL BAILEY left a review on 28/01/2023
Excellent stay
Loved our stay as always the staff are excellent , will definitely be back soon
Hotel Rio Park responded to this review. View the response.
Hello Neil "Excellent Stay" it is great to hear that this is what you thought about your recent stay with us at the Hotel Rio Park. Thank you for sharing your comments with us, we look forward to welcoming you back again soon. Kind Regards, MedPlaya Hotels Benidorm
COLIN GARBUTT left a review on 28/01/2023
Nice stay
Very good all round
Hotel Rio Park responded to this review. View the response.
Hello Colin Thank you for taking a minute to share your thoughts about the Hotel Rio Park. We are delighted that you enjoyed your stay with us and we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm