Reviews
juan deus left a review on 16/06/2019
Seguridad y ruidos
Puertas de acceso a escaleras deben estar siempre cerradas Puertas de acceso a las habitaciones tienen un rebaje inferior por el que entra todo el ruido de los pasillos La música de las animaciones llega muy fuerte hasta las habitaciones, un poco más bajo se agradecería
Hotel Rio Park responded to this review. View the response.
Hola Juan Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Esperemos darle la bienvenida de nuevo al Rio Park muy pronto Saludos cordiales, Hoteles MedPlaya Benidorm
ANA left a review on 14/06/2019
RECIÉN RENOVADO
HOTEL RECIENTEMENTE RENOVADO, TODO DE ESTRENO, IMPECABLE. LO NEGATIVO: LA ESCASEZ DE ASCENSORES QUE FUNCIONEN PARA UN HOTEL CON TANTOS HUÉSPEDES, CON MUCHO TIEMPO DE ESPERA
Hotel Rio Park responded to this review. View the response.
Hola Ana Gracias por sus comentarios sobre su estancia en el Hotel Rio Park. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar y sus comentarios han sido enviados al gerente del hotel. Esperemos darle la bienvenida de nuevo al Rio Park muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Álvaro García Vicente left a review on 13/06/2019
Agradable
Muchas gracias, nuestra estancia ha sido muy agradable
Hotel Rio Park responded to this review. View the response.
Hola Álvaro Gracias por compartir sus pensamientos sobre el Hotel Rio Park con nosotros. Estamos encantados de leer que estuvo a gusto en nuestro hotel. Esperemos darle la bienvenida de nuevo al Rio Park para futuras vacaciones en Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm
José Carmelo Romero left a review on 10/06/2019
Buffet
El buffet del desayuno esperaba más, lo encontré algo flojo
Hotel Rio Park responded to this review. View the response.
Hola José Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Esperamos darle la bienvenida de nuevo al Rio Park muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Lynette OConnor left a review on 05/01/2019
Fantastic holiday
We stayed for a week to celebrate my 50th and New Years Eve. Upon check in we were given 4 tickets for four free drinks on New Years Eve. We were in an upgraded suite and it was more than adequate. It had a fridge with complementary drinks, a free safe, a walk in power shower, all the usual bathroom accessories like shower gel, toothbrush, toothpaste etc. A hairdryer, a massive bed, a kettle with tea and coffee, two chairs and a table inside plus a desk and also two chairs and a table on the balcony. The rooms have been upgraded to a high standard. The food is as always excellent. The entertainment is good. On New Years Eve there was a free buffet for all in the main bar as well as a grand gala dinner consisting of everything possible all the shell fish, meats pastas, salads main courses you name it it was there and it came with free wine. Upon leaving there were party packs for every guest and the Spanish traditional 12 grapes. We also had a tray of champagne and two glasses and 2 candy canes left in our room to help us celebrate New Year. And we also had the four free drinks. The entertainment allowed us to celebrate in style and celebrate both the Spanish and British New Year and then have a small disco to finish off. New Years Day they Changed the time of breakfast to a brunch from 9 until 3 allowing for you to have a lie in which was extremely welcomed by us. We could not fault anything about our stay and would highly recommend
Hotel Rio Park responded to this review. View the response.
Hello Lynette We are delighted to hear that your enjoyed a fantastic holiday with us at the Hotel Rio Park. It is encouraging to learn that the Hotel ticked all of your boxes and that you especially enjoyed the New Year´s Eve celebrations that took place. Thank you for taking the time to share your comments with us and we hope to see you back at the Rio park again soon. Kind Regards MedPlaya Hotels Benidorm
BRIAN SHELTON left a review on 01/01/2019
XMAS STAY 2018
Once again we enjoyed our stay, food & sevice was good. Some of the seating is in need of replacing due to over weight people sitting on them, & the main bar area is in need of refurbishment,
Hotel Rio Park responded to this review. View the response.
Hello Brian Thank you for choosing to stay with us once again at the Hotel Rio Park. We are pleased to hear that once again you enjoyed your time with us and found the food and service to be good. The Hotel will be closing on the 9th of January in order to carry out a full refurbishment of the Hotel. We do hope that you will return again in the future to see the changes that have been made. Kind Regards MedPlaya Hotels Benidorm
WALTER ROBERT SLATER left a review on 31/12/2018
Rooms
Superior rooms are very comfortable and well furnished. Soundproofing could be better. The room acess door lets in too much noise from people passing outside the room. Food and all staff throughout we great 5 estrellas.
Hotel Rio Park responded to this review. View the response.
Hello Walter Many thanks for taking the time to share your thoughts with regards to your stay at the Hotel Rio Park. We are happy to learn that overall you were pleased with what the Hotel has to offer and we do appreciate all of your feedback. We do hope that you will choose to stay with us again in the future. Kind Regards MedPlaya Hotels Benidorm
Vanessa Schellaert left a review on 31/12/2018
Old and low value for money
Rooms are pretty clean but really oldfashioned and old. With Broken furniture and cambered walls. Unconfortable beds.
Hotel Rio Park responded to this review. View the response.
Hello Vanessa Thank you for taking the time to share your comments with regards to your recent stay at the Hotel Rio Park. We are sorry to hear that certain aspects did not meet with your expectations and we do appreciate your feedback. The Hotel is closing on the 9th of January in order to finish the refubishment of all the rooms in the Hotel, so we do hope that you will consider returning again in the future as you will see a lot of big changes will have taken place. Kind Regards MedPlaya Hotels Benidorm
LAURA SANCHEZ GARCIA left a review on 27/12/2018
La comida
La habitación era de las reformadas y estaba espectacular lo malo era la comida era orientada a los giris
Hotel Rio Park responded to this review. View the response.
Estimada Laura, Gracias por sus comentarios sobre el hotel Rio Park. Nos complace saber que estuvo contenta en general con su estancia y que estuvo contenta con su habitación. Nuestros cocineros intentan preparar un buffet para todos los gustos con una gran variedad de platos internacionales tanto como nacionales y lamentamos que la comida no fue a su agrado. La opinión de nuestros huespedes es de suma importancia para nosotros ya con nos ayudan a mejorar y sus comentarios han sido enviados al gerente del hotel. Saludos cordiales, Hoteles MedPlaya Benidorm
Sharon Dovey left a review on 18/12/2018
pleasantly surprised
This hotel was recommended by my brother who stays here and it certainly didnt disappoint. Great location and great food
Hotel Rio Park responded to this review. View the response.
Hello Sharon It is encouraging to hear that you were pleasantly surprised with what the Hotel Rio Park has to offer and that we did not disappoint. Thank you for taking the time to share your comments with us and we hope to see you again in the future. Kind Regards MedPlaya Hotels Benidorm